Return Policy
Requirement for a valid return:
Proof of purchase (order number, invoice, etc)
Reason for return has to be valid and return acceptance conditions met (check out below)
Valid conditions and reasons to return an item:
- Delivery of wrong product
- Delivery of defective product
- Delivery of the products with missing parts
- Incorrect content on website
Return/ Replacement Guarantee may not apply in any of the following conditions:
• Damages due to misuse of product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Products with tampered or missing serial / UPC numbers
• Any damage / defect which are not covered under the manufacturer's warranty
N.B: Replacement of the product is subject to availability of the same on alahsanfurniture.com